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FR: Administrative Tribunal of Paris ruled on the access to asylum procedure via the phone platform in case of urgent procedure.

Input Provided By
EUAA Asylum Report
Other Source/Information:
Referral to the CJEU
Relevant Legislative Provisions
Revised Asylum Procedures Directive (Directive 2013/32/EU on common procedures for granting and withdrawing international protection) and/or APD 2005/85/CE;
France, Administrative Court - First Instance [Tribunal administratif - première instance], Gisti, Ligue des Droits de L'Homme, Secours Catholique Caritas France and others v French Office of Immigration and Integration (OFII), No. 1902037/9, 13 February 2019. Link redirects to the English summary in the EUAA Case Law Database.
Permanent link to the case
Case history
Related cases:
According to EDAL, On 14 February, the Administrative Tribunal of Paris ruled in an urgent procedure regarding practical complications in the registration of asylum applications in the Île-de-France region. The urgent action was initiated by several civil society organisations against complications that amounted to obstacles to the registration of applications for international protection through a telephone platform. The platform, established by the French Office for Immigration and Integration (OFII), is used to book appointments with the first reception asylum authorities (SPADA), where applications for international protection can be made. As the contested situation relates to the constitutional right to asylum and the lack of unobstructed access leads to inability for asylum applicants to obtain documents related to the regularisation of their stay in the French territory, the Tribunal considered the resulting legal insecurity to meet the condition of urgency and went on to examine the merits. The Tribunal took note of the fact that the new telephone procedure has improved access for many people, who can now avoid queuing for their registration of their application, but considered that the number of people who are currently experiencing issues with securing an appointment is not negligible. It cannot therefore be seriously disputed that there remains a real problem of accessibility to the telephone platform and, consequently, to the procedure. The problem also relates to the people being unable to obtain a response from the platform despite repeated attempts over several days. Therefore, in the absence of an acknowledgement of receipt of the applicant’s attempt to register their asylum application, people are not in a position, in the event of police checks, to justify the steps taken to regularise their situation. With reference to the deadlines of Article 6 of Directive 2013/32, the Tribunal disagreed with the government’s argument that these time limits do not concern the time spent before booking an appointment. Despite the particularity of the procedure, the time spent on unsuccessful attempts to book an appointment is part of the overall time spent for registration of the application and is, therefore, unduly extending it. Lastly, the Tribunal observed that the Office should link the number of agents working on the telephone platform to the number of incoming calls to ensure its proper function. Under the given circumstances, the Tribunal accepted the urgent action and ordered the Office to increase its staff on the platform by at least two additional full-time staff members until the problematic situation is stabilised.
Country of Decision
Court Name
FR: Administrative Court - First Instance [Tribunal administratif - première instance]
Case Number
No. 1902037/9
Date of Decision
Country of Origin
Access to procedures